REGISTER YOUR ACCOUNT
You'll Need to Register a New Account
To keep your portal access, you'll need to register for a new account. If you are a Writing Agent you should have received an email with a link to register for your new account. If you're in another role, work with your agency administrator to give you access, or send an email to this address: brokerportalaccess@bcbst.com.
Looking for the Old Portal?
If you haven't signed up for the new portal experience yet, the old portal is still available to you.
NEW ROLES
Introducing New Agency Roles
We want to give you access to the features you need in the new portal. So we've created new roles to help you get logged in with the right info you need at your agency.
Principals
The Principal is an agency leader who oversees performance and compensation.
They Can:
- Access all brokers' books of business within their agency.
- View commissions where the agency is designated to receive payment.
- Run agencywide reports and view member information.
Broker Administrator
The Broker Administrator manages portal access and ensures data accuracy across the firm.
They Can:
- Access all brokers' books of business and commission data.
- Add, remove or update users in the Admin center.
- Run agencywide reports and view member information.
Writing Agent
The Writing Agent is a licensed broker who sells our products either independently or through a firm.
They Can:
- View and manage their own book of business.
- Access enrollment reporting tools tied to their clients.
- See commission details for their direct sales.
Broker Account Manager
The Broker Account Manager supports Writing Agents with client services and sales activities.
They Can:
- Access tools and data for the Writing Agents they support (except commissions).
- View reports and member information based on agent association.
NEW PORTAL DESIGN
An Intuitive New Look and Layout
We've redesigned the portal to make it easier to use and find the features you're looking for. This new, mobile-friendly design includes:
- Improved member search functionality
- New Medicare Advantage application status
- New search filters in Book of Business
- Searchable materials library for all major documents
- Interactive learning center with training materials and broker seminar videos
